Privacy Policy

Effective Date: [04/08/25]
Last Updated: [04/08/25]

This Privacy Policy explains how EngageoAI (“we,” “our,” or “the team”) collects, uses, and protects information when you use our Roblox AI development tool. We are a group of independent developers and are not affiliated with Roblox Corporation.

We are committed to protecting user privacy, especially for children and teens. We do this by applying child-friendly safeguards to all users, in accordance with the UK GDPR, UK Online Safety Act 2023, and the Children’s Code.

1

What We Collect

We only collect the minimum information needed for EngageoAI to operate safely and effectively.

Email Address: To identify users, manage access, and respond to support requests.

Prompt Data: Text prompts you enter, which are used to process your requests and improve our AI.

Generated Outputs: AI-created code and content, stored temporarily for functions like undo/history.

Technical Data: Anonymised IP address, browser, and platform type, used for security, abuse prevention, and debugging.

We do not collect names, addresses, or specific ages. We do not track your behavior across other websites, and we do not show advertisements.

2

How We Use Your Information

Your information is used only for the following purposes:

  • Providing and managing your access to EngageoAI.
  • Responding to your support queries.
  • Preventing abuse and securing our service.
  • Improving our AI and the overall user experience.

We will never sell or share your personal data with third parties for marketing. If you opt-in, we may email you about product updates or for feedback. You can opt out at any time.

3

Children’s Privacy and Safety

We build with a “Safety by Design” approach. We do not ask for or verify your age; instead, we apply child-safe defaults to every user. This includes no behavioral tracking, no profiling, and no unmoderated social features. If you are under 18, we encourage you to ask a parent or guardian before signing up. If you are under 13, you should use EngageoAI only with adult supervision.

4

Data Storage and Protection

Your data is stored securely using industry-standard encryption and access controls. We retain data only for as long as necessary, for example, keeping prompt history for 30 days for technical support. We are dedicated to safeguarding all user data.

5

Your Rights Under UK Law

As a UK user, you have the right to request a copy of your data, correct your information, ask for your data to be deleted, and more. To make a request, or if you have a complaint, please contact us. You also have the right to lodge a complaint with the ICO (Information Commissioner’s Office).

Contact us at: support@engageo.xyz. We aim to respond within 14 days.

6

Data Retention

We retain data only as long as necessary. Email addresses are kept while your account is active. Prompt data is retained temporarily for operational purposes. Support messages are kept until your issue is resolved. We periodically review and delete unnecessary records.

7

Data Sharing and Legal Compliance

We do not share your data with advertisers or marketers. We may disclose your data only in the good faith belief that such action is necessary to:

  • Comply with a legal obligation or a valid legal request.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing in connection with our service.
  • Protect the personal safety of our users or the public.
  • Protect against legal liability.
8

Third-Party Tools and Hosting

EngageoAI may be hosted on trusted platforms like Vercel or Firebase. These platforms have their own privacy policies and comply with relevant data protection laws. We do not allow these services to access or use your data for their own purposes.

9

Updates to This Policy

We may update this Privacy Policy as EngageoAI evolves. When we do, we will update the “Last Updated” date at the top of this page. If the changes are significant, we will notify you via email or a notice on our platform.

10

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with our team.

Email: support@engageo.xyz